Have you been the victim of a crime?

Do you still think about it?

Do you have unanswered questions?

Is there more that you need to say?

Restorative Justice could help you.

How to Take Part


I have been harmed by crime, how can Restorative Justice help me?

The restorative justice process is led and mediated by a trained facilitator who supports and prepares both participants taking part.  The facilitator is able to talk you through the process, answer any questions that you may have and explain what will happen every step of the way. This allows you the chance to explore what will work best for you.

It can be difficult to imagine the thought of meeting the person responsible for the harm they have caused you, however, for many people, being able to talk in a safe environment about what happened and how the crime affected them can help them to move forward  from the experience. This process is called Restorative Practice,  and it can be used in everything from neighbour disputes to serious crimes.

What support is available?

The Facilitator assigned to you will guide you through the process. They will complete all necessary eligibility, suitability and risk assessments and will meet with you regularly.  This will help the Facilitator to understand what happened, and the effect, that the crime has had on you personally, emotionally, financially, and socially. They will discuss the options available and answer any questions you may have, providing reassurance and support throughout. As Restorative Justice is entirely voluntary,  it will only go ahead with both participants consent and you can pull out at any time, including on the day of a conference or even while the meeting is going on. 


A face-to-face meeting can bring the greatest benefits, but indirect communication, such as by phone or video shuttle can also be arranged if appropriate, the facilitator will decide on whether a meeting will go ahead if it safe to do so

Even if you decide not to bring anybody with you, the facilitator will always be there. 

If a meeting with the person who caused you harm is not appropriate, the Restorative Practice facilitator may be able to coordinate an alternative restorative intervention, such as a letter of or another means of communication.

For any kind of communication to take place, the person responsible for causing the harm must take responsibility for their actions and both participants  must be willing to engage with the process.

The Restorative Justice Facilitator will also meet with the offender to establish their agreement in taking part, and will undertake further eligibility, suitability and risk assessments. 

Restorative Justice differs from the traditional criminal justice, in how it approaches and guides its questioning. In Restorative justice practice, the questions may center around: 

  1. Who has been hurt?
  2. What are their needs?
  3. Whose obligations are these?
  4. What are the causes?
  5. Who has a stake in the situation?
  6. What is the appropriate process to involve stakeholders in an effort to address causes and put things right?


In contrast, traditional criminal justice ask: 

1. What laws have been broken?

2. Who did it?

3. What does the offender deserve? 


How to take part in Restorative Justice


If you would like to know more about Restorative Justice, please complete the on-line Referral Form. Alternatively you can contact us by phone or email.

On receipt of your computerised Referral Form  a member of the Restorative Justice team will contact you to discuss Restorative practice further.

Remember that Restorative Justice will always be at your pace; the process is voluntary and you can choose to withdraw at any time.

Download our service leaflet: Restorative Justice Leaflet 



7 in 10 people who use our Restorative Justice service are happy with the outcome.

7 of 10
Restorative Justice