Hate Crime

The term ‘hate crime’ can be used to describe a range of criminal behaviour’s where the offender is motivated by hostility or demonstrates hostility towards the victim’s disability, race, religion, sexual orientation or transgender identity.

These aspects are known as protected characteristics that form part of their identity. Not all hate incidents will amount to criminal offences, but it is crucially important that these are reported and recorded by the police. 

Many victims of Hate crime experience a wide range of abuse, including physical and verbal abuse, harassment, intimidation, threatening or assault or damage to yourself or your personal property. The impact can have lasting physical, emotional, psychological, and economic damage. 

Research shows, due to a poor understanding of what hate crime is and what is defined as hate crime, has contributed to hate crime being under-reported. If you have been a victim of Hate crime, regardless of whether it has been reported to the police, we can help.


For more information, download our PDF Factsheet

If you report a crime to Staffordshire Police, they will ask you if you are happy for your details to be passed on to the Staffordshire Victim Gateway and Restorative Justice Service. We will automatically receive your contact information and a brief overview of your experience and the crime, if you don’t specify to Staffordshire Police that you don’t want us to make contact with you. If you initially opted out of the service, you can self-refer at any time.

We can provide you with advice, information & emotional and practical support. We can liaise and advocate on your behalf, and introduce and support you to specialist services, who can help you gain the relevant support that can help in your recovery. We will be with you every step of the way. Our support is free and confidential, regardless of whether you have reported a crime or incident to the police, we are here to support you.

Please call us on the number below. You can also email us or click the ‘Contact Us’ button to self-refer:

 0330 0881 339


Crime Prevention Information

Additionally, it may also be useful for you to have advice on crime prevention that may help you to protect yourself in the future. You can find lots of useful information on local crime prevention by clicking here:  https://www.staffordshire.police.uk/crimeprevention 

Crime Prevention


Support service in South Staffordshire – working to stop Hate crime

Challenge North Staffs

Supporting victims of crime in North Staffordshire – part of Citizens Advice


National Helpline for victims of Hate crime

Is it an emergency?

If you are in immediate danger and support is needed right away, call Staffordshire Police on 999.  If you feel it is a non-emergency, you can log incidents that have happened by calling Staffordshire Police on 101. if you have a hearing impairment, you can use their textphone service on 18001 101

7 in 10 people who use our Victim Gateway service are happy with the outcome.

7 in 10
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