Your Key Rights as a Victim

At the Staffordshire Victim Gateway and Restorative Justice Service, we acknowledge that anyone can become a victim of crime, and that some crimes by nature will have a greater impact on an individual. Some victims are targeted for their vulnerability, whilst some may become repeat victims who live with the fear and risk of re-victimisation daily.

If you’ve been a victim of crime, you have the right to receive a certain level of service from the criminal justice system. Your rights are explained in the  Code of Practice for Victims of Crime (the Victims’ Code).  

The Victims Code

The Victims’ Code applies to all criminal justice agencies, including the police, Crown Prosecution Service (CPS), Courts Service and the Probation Service. The Code was established by the Domestic Violence, Crime and Victims Act 2004 and came into effect in 2006.

The Code sets out what each criminal justice agency must do for victims and the time-frame in which they must do it. More information can be found here  

The following video explains the code in more detail.


Essential Information for Victims of Crime

There are a range of services available to victims of crime. Whether or not you would like support from the Staffordshire Victim Gateway and Restorative Justice Service, we do want to inform you of some of the options that are available to you. The Victims’ Code says what should happen from when you tell the police about a crime until after the trial.

These rights include:

  • Being kept up to date about the progress of your case by the police
  • Being informed when a suspect has been arrested, charged, bailed or sentenced.
  • Being able to apply for compensation
  • The right to make a Victim Personal Statement in which you can explain the impact of the crime. You have the right for this statement to be read out in court, with the court’s permission. – 
  • The right to ask for extra help when you give evidence if you are vulnerable or intimidated victim or a child or young person.
  • The right to be referred to Support Services – like Staffordshire Victim Gateway and Restorative Justice Service.
  • Being informed about taking part in Restorative Justice Schemes. 
  • Being informed when an offender will be released (where the offender has been sentenced to a year or more in prison for a violence or sexual offence).
  • Where a decision is made not to prosecute a crime, you have the right to seek a review of this decision


Please remember, you can still receive support if you are affected by crime, even if the police have not charged anyone, or you do not want to be involved in the investigation. If you would like to know more about your rights as a victim, please contact the Staffordshire Victim Gateway and Restorative Justice Service to find out further information. 

Victim Personal Statement

Criminal Injuries Compensation



CPS Complaints and Right to Review

Victim Contact Scheme


7 in 10 people who use our Victim Gateway service are happy with the outcome.

7 in 10
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